VDMX b8.7.2.2 is not opening on mac os 10.15.3

vdmx
#1

I’ve been trying to reinstalling 4 times now with no success.
All the time it freezes with just the preview window appearing on the screen. Does any of you have any suggestion to try to solve this problem?
Thank you very much

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#2

Hey!

We haven’t had any similar reports…

  1. Try deleting the app and re-installing, if you haven’t explicitly tried that.
  2. Please email us a ‘stack trace’ (launch Activity Monitor, select the app while it is hanging, and use the ‘Sample Application’ option)
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#3

Thank you very much for the quick reply! I’ll send you the stack trace now.

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#4

I had a problem with EpocCam plugin as David suggested through email. Reinstalled the plugin and vdmx opened smoothly. thank you very much again!

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