Laggy HAP Playback



i am using the new version under a macpro6,1 with High Sierra
I am playing a large canvas (9984 x 768) encoded in HAPQ and the playback is really laggy

Thing is it plays great under Millumin, Touchdeisgner or Resolume. I can even play up to 4 layers simultaneously so it doesn’t seem to be a hardware issue.

I noticed my GPU is 100% used when playing under VDMX and it costs only 30% of GPU ressource when playing under the other software

Please let me know if you have any suggestion




We got your email – can you send this to us as a Bug Report via the Help menu please?

That’s always the best way to report issues to us so we can see your exact system specs, etc, thanks.



PS For anyone who stumbles into this thread in the future, we were totally able to optimize something based on this report.

If anyone was having laggy HAP playback with very wide canvases please give the update a try and let us know if you are still having any issues via the bug reporter!



So what was the issue ? Can using chunks and Snappy help here ?